Windows 11 Upgrade in Rockford, IL

Windows 10 support ended on October 14, 2025. We check whether your PC can run Windows 11, back up your files and handle the upgrade, or help you choose a better path. Family-owned in Rockford since 1994.
  • Family-owned since 1994
  • Walk-ins welcome
  • Files backed up first
  • Mon–Fri 9–5, Sat 9–2
Bisconti Computers badge: over 30 years of Windows upgrades and computer repair in Rockford, IL

Still on Windows 10? Here’s Where Things Stand

According to Microsoft, Windows 10 reached end of support on October 14, 2025. Microsoft no longer provides feature updates, technical assistance or regular security updates for it. A Windows 10 computer still turns on and runs your programs, but newly discovered security holes aren’t patched unless the computer is enrolled in Extended Security Updates (ESU).

Microsoft has extended the consumer ESU program, which now provides critical and important security updates through October 12, 2027. ESU is a bridge, not a permanent fix. For the full background, read our article on what Rockford PC owners should do now that Windows 10 support has ended.

Bisconti Computers can check your computer, explain your options and do the upgrade for you at 3065 N Perryville Rd.

Your Options

Upgrade to Windows 11 icon

Upgrade to Windows 11

If your PC meets Microsoft’s requirements, including a compatible processor, TPM 2.0 and Secure Boot, it can usually upgrade at no cost from Microsoft.
Enroll in ESU for Now icon

Enroll in ESU for Now

If your PC can’t run Windows 11 or you aren’t ready, consumer ESU keeps security updates coming through October 12, 2027.
Upgrade the Hardware Too icon

Upgrade the Hardware Too

An older hard drive can make Windows 11 feel sluggish. Adding a solid-state drive at the same time is often worth it.
Replace the Computer icon

Replace the Computer

If a PC can’t run Windows 11 and is near the end of its life, a new computer may be the better value. We’ll tell you honestly.
Move Your Files and Programs icon

Move Your Files and Programs

Whichever way you go, we can back up your files and help move them to the upgraded or new computer.
Business Computers icon

Business Computers

Consumer ESU isn’t available for domain-joined or managed business computers. Businesses have separate options to plan for.

Upgrading to a faster drive? See SSD upgrades. Business with several PCs? See small business computer repair.

What We Check Before Upgrading

Before any upgrade, a technician checks whether your computer meets Microsoft’s Windows 11 requirements, looks at the health of the drive, and confirms your important files are backed up. We also look for programs or devices, such as older printers or scanners, that may need updated drivers or replacements after the upgrade.

If your computer can’t run Windows 11, we explain why in plain language and walk you through ESU, hardware upgrades or replacement, so you can decide without pressure.

How a Windows 11 Upgrade Works at Bisconti

  1. Walk in or check in online. Bring your computer and charger during business hours. No appointment is needed.
  2. Compatibility check. A technician checks your hardware and gives you an honest quote and your options.
  3. You approve the plan. Nothing is changed without your approval.
  4. Back up, upgrade and test. We back up your files, complete the upgrade and test your computer before pickup. Some upgrades are done the same day; others take longer. Repairs carry a warranty of 30 days to 1 year, depending on the repair, under the Bisconti Service Guarantee.

How Much Does a Windows 11 Upgrade Cost?

Diagnostics start at $59. The cost depends on your computer and what it needs, such as a backup, a drive upgrade or moving files to a new machine, so we don’t post one-size-fits-all prices.

  • Honest quote first. Every repair starts with a diagnostic so we can find the real cause. The diagnostic fee is not applied to the cost of the repair. If you decide to replace your computer with one bought through Bisconti instead, we credit the diagnostic fee toward that new computer.
  • No surprise costs. You hear the price before any work begins, and nothing is changed until you approve it.
  • Warranty included. 30 days to 1 year, depending on the repair.

If It’s Time for a New Computer

Sometimes the honest answer is that an older PC isn’t worth upgrading. Bisconti builds custom computers, and new custom-built computers from Bisconti carry a 2-year warranty. If you replace your computer through us after a diagnostic, we credit the diagnostic fee toward the new one. See our custom PC builder.

Areas Served Around Rockford

Customers bring computers to our shop at 3065 N Perryville Rd from across the Rockford area. Can’t get away? Our on-site technicians visit homes and businesses in the area, and many software problems can be fixed with remote support.

What Rockford Customers Say About Bisconti Computers

Real words from customers in Rockford, Loves Park and Machesney Park, quoted from their Google reviews.

★★★★★

“Impeccable service. They had the requested done within a few days. My laptop had a virus. I asked many people who should I use? They were mentioned in many of the conversations. I went with the crowd which knew the place to go.”

Rose J. · Google review, Oct 2026
Laptop virus removal
★★★★★

“Trent was calm and professional and allayed my fears when he recently fixed issues with my computer. He scanned and cleaned malware and performed a tune-up to get my PC back up and running optimally. … I highly recommend Bisconti Computers.”

Brenda N. · Google review, Sep 2026
Malware removal & PC tune-up
★★★★★

“My gaming PC crashed. I brought it in and they were able to diagnose the problem quickly, save all my data, and get me back up and running. Great communication and service!!!”

Brett M. · Google review, Jul 2026
Gaming PC repair & data saved
★★★★★

“My computer crashed and Bisconti was able to recover all my files. They saved the day!”

Ed S. · Google review, May 2026
Data recovery
★★★★★

“Great service from friendly, knowledgeable people--both in 2019 and this year, when they customized a new Lenovo for me. … if you live in Rockford, IL-- run, don't walk to Bisconti Computers where you will be treated with fairness, kindness and respect. Highly recommend.”

Elizabeth F. · Google review, Mar 2026
Custom Lenovo setup

Quoted word for word from Google reviews of our Rockford shop. Had a repair with us? Leave a review.

Windows 11 Upgrade FAQ

Is my Windows 10 computer still safe to use?

It still runs, but without ESU it no longer gets security updates, which makes it an easier target for malware and scams over time.

How long does Windows 10 ESU last?

Microsoft’s consumer ESU program provides critical and important security updates through October 12, 2027. It doesn’t include new features or technical support.

Can my computer run Windows 11?

It depends on the processor, TPM 2.0, Secure Boot and other requirements set by Microsoft. We can check your computer and tell you.

Will I lose my files when I upgrade?

We back up your files before upgrading and work to keep everything in place.

How much does a Windows 11 upgrade cost?

It depends on what your computer needs, so we quote after checking it and before any work begins. The diagnostic fee isn’t applied to the repair, but if you replace your computer with one bought through us, we credit it toward the new one.

Do I need an appointment?

No. Walk-ins are welcome Monday to Friday 9 AM to 5 PM and Saturday 9 AM to 2 PM. You can also check in online before you arrive.

Get Ready for Windows 11

Call (815) 229-8110, check in online, or walk in at 3065 N Perryville Rd, Rockford, IL 61114. Open Monday through Friday 9 to 5 and Saturday 9 to 2.