Computer Repair in Rockford, IL
Fast, affordable computer and laptop repair from local experts, for homes and businesses in Rockford, Loves Park & Machesney Park.
- Serving Rockford since 1994
- Family-owned, two generations
- Certified technicians
- No call centers, no hidden fees
What Rockford Customers Say About Bisconti Computers
Real words from customers in Rockford, Loves Park and Machesney Park, quoted from their Google reviews.
“Impeccable service. They had the requested done within a few days. My laptop had a virus. I asked many people who should I use? They were mentioned in many of the conversations. I went with the crowd which knew the place to go.”
Laptop virus removal
“Trent was calm and professional and allayed my fears when he recently fixed issues with my computer. He scanned and cleaned malware and performed a tune-up to get my PC back up and running optimally. … I highly recommend Bisconti Computers.”
Malware removal & PC tune-up
“My gaming PC crashed. I brought it in and they were able to diagnose the problem quickly, save all my data, and get me back up and running. Great communication and service!!!”
Gaming PC repair & data saved
“My computer crashed and Bisconti was able to recover all my files. They saved the day!”
Data recovery
“Great service from friendly, knowledgeable people--both in 2019 and this year, when they customized a new Lenovo for me. … if you live in Rockford, IL-- run, don't walk to Bisconti Computers where you will be treated with fairness, kindness and respect. Highly recommend.”
Custom Lenovo setup
Quoted word for word from Google reviews of our Rockford shop. Had a repair with us? Leave a review.
Who We Help
For Business
- Managed IT
- Network Support
- Cybersecurity
- Service Plans
- On-Site Support
For Home Users
- Virus Removal
- PC Repair
- Data Recovery
- Screen Repair
- Remote Support
Get a Free Quote
Why Choose Bisconti?
Serving Rockford since 1994 across two generations of family ownership.
Here In Rockford
Over 30 Years Experience
Certified Technicians
Honest & Dependable
What Problems Can We Fix for You?
Virus & Malware Removal
Slow Computer
Data Recovery
Screen Repair
Network & WiFi Issues
Apple Mac Repair
JOIN THE BISCONTI FAMILY
Join the Bisconti Family: Year-Round Computer Care
24/7 monitoring, annual tuneups, and monthly remote support from real, local technicians, with three membership levels to fit your home or business. Rockford’s family-owned computer experts, serving you since 1994.
Or call (815) 229-8110 to talk with a real, local technician.
Laptop & PC Repair in Rockford, IL
Bisconti Computers provides professional computer repair in Rockford IL and the surrounding area for both businesses and home users. Whether you’re dealing with a slow PC, virus infection, or network issue, our experienced technicians deliver fast, reliable solutions backed by over 30 years of local service.
We proudly serve Rockford and surrounding communities with in-shop, on-site, and remote support to keep your technology running smoothly.
How Computer Repair Works at Our Rockford Shop
- Walk in or call. Bring your laptop, desktop, Mac or gaming PC to 3065 N Perryville Rd during business hours, no appointment needed, or call (815) 229-8110 first if you have questions.
- Check-in with a real technician. We write down the symptoms you describe, note anything you need backed up, and give you a ticket so you can follow the repair.
- We get started the day it comes in. We get to work the day your computer comes in, and we’ll let you know at check-in when to expect our call with what we found and what it costs. Some repairs even get a call back the same day.
- You approve the repair. Nothing is done without your OK. If you decide to replace your computer through us instead of repairing it, we credit the diagnostic fee toward your new one.
- Repair, test and pick up. Repairs are done here in our Rockford shop, never shipped out or outsourced, and tested before we call you to pick up.
What Does Computer Repair Cost in Rockford?
Every repair starts with a diagnostic (from $59), so we can give you an honest quote before any work begins. No surprises, no hidden fees. If you decide to replace your computer through us instead of repairing it, we credit the diagnostic fee toward your new one. We don’t post one-size-fits-all prices, because the cost of virus and malware removal, a tune-up, a screen replacement or a new SSD depends on your computer and the parts it needs. military and veteran discounts are available.
Repair or Replace?
After the diagnostic, we will tell you honestly whether your computer is worth repairing. When replacing makes more sense, we can move your files to the new machine, set it up and recycle the old one, or build a custom PC to fit your budget.
Visit Our Rockford Computer Repair Shop
You will find us at 3065 N Perryville Rd, about a mile south of E Riverside Blvd, with parking right outside. We are open Monday through Friday 9 to 5 and Saturday 9 to 2.
Our experienced technicians deliver dependable in-shop, on-site, and remote support throughout Rockford and surrounding communities. Whether you need business IT services or fast PC repair, we provide professional solutions designed to keep your technology running smoothly.
Computer Repair Near You: Areas We Serve Around Rockford
Customers drive in from all over the Rockford area to our shop on N Perryville Rd, about a mile south of E Riverside Blvd. If you would rather not make the trip, our technicians also offer on-site service at your home or business and remote support for many software problems. These are the communities we serve most often:
- RockfordOur shop: 3065 N Perryville Rd
- Loves ParkLess than 5 minutes
- Machesney ParkA short drive
- Cherry ValleyIn-shop, on-site & remote
- BelvidereIn-shop, on-site & remote
- RoscoeIn-shop, on-site & remote
- RocktonIn-shop, on-site & remote
- South BeloitIn-shop, on-site & remote
- BeloitIn-shop, on-site & remote
- WinnebagoIn-shop, on-site & remote
- DurandIn-shop, on-site & remote
- Poplar GroveIn-shop, on-site & remote
Not on the list? Call (815) 229-8110 and we will tell you the fastest way to get help, whether that is a drop-off, an on-site visit or a remote session.
Rockford Computer Repair FAQs
Where is Bisconti Computers located?
Our shop is at 3065 N Perryville Rd, Rockford, IL 61114. We serve Rockford and the surrounding communities with in-shop, on-site, and remote support. Get directions.
What are your hours?
Monday through Friday, 9:00 AM to 5:00 PM, and Saturday, 9:00 AM to 2:00 PM. We are closed on Sunday.
Do I need an appointment for computer repair?
No. Walk-ins are always welcome at our Rockford shop during business hours, and we can usually get your computer started the same day. We’ll let you know at check-in when to expect our call, and some repairs even get a call back the same day. For remote support, call (815) 229-8110 to schedule a time with a local technician.
What computer problems do you fix?
Laptops, desktops, gaming PCs, servers and Macs: virus and malware removal, slow computers, failed hard drives, cracked screens, battery replacement, boot failures, liquid damage, network and WiFi issues and Apple repair. We don’t ship out or outsource our repairs.
Can you recover files from a failed hard drive?
Yes. Our data recovery services cover hard drives, SSDs, RAID and server drives, and USB/flash media. Every recovery starts with an evaluation. We’ll tell you what can be recovered and what it will cost before any recovery work begins, and we hold your recovered data for 14 days so you can verify your files.
Do you support businesses?
Yes. We provide managed IT, network support, cybersecurity, service plans and on-site support for Rockford-area businesses. Call (815) 229-8110 to talk with our team.
How much does a computer diagnostic cost?
Diagnostics start at $59. If you decide to replace your computer through us instead of repairing it, we credit the diagnostic fee toward your new one. If you decline the repair, the diagnostic fee is not refunded. You always get an honest quote before we start. No surprises, no hidden fees.
How long does computer repair take?
It depends on the problem. Some repairs are finished the same day; others take longer. We keep a lot of parts on hand, but some repairs need a specific or custom part ordered, and we tell you up front if yours does. We start on your computer the day it comes in, and we’ll let you know at check-in when to expect our call. Some repairs even get a call back the same day.
Is your repair work guaranteed?
Yes. Our repairs carry a warranty of 30 days to 1 year, depending on the repair, and new custom-built computers from Bisconti carry a 2-year warranty. See our service guarantee page for details.
Do you offer on-site or remote computer support?
Yes. Technicians can come to homes and businesses in Rockford, Loves Park, Machesney Park and nearby towns for on-site service, billed hourly, and many software problems can be fixed through a secure remote session.
Proudly serving Rockford, Loves Park, Machesney Park, Cherry Valley, Belvidere, Roscoe, Rockton, South Beloit, Beloit, Winnebago, Durand and Poplar Grove.