Mac Repair in Rockford, IL

iMac, MacBook, MacBook Air, MacBook Pro, Mac mini and Mac Pro repair and support from Bisconti Computers, Rockford’s family-owned computer service center since 1994. Walk-ins are welcome.
  • Family-owned since 1994
  • Walk-ins welcome
  • Repairs done in our own shop
  • Mon–Fri 9–5, Sat 9–2
Bisconti Computers badge: over 30 years of Mac repair in Rockford, IL

Local Mac Repair and Support in Rockford

Is your Mac slow? Will it not turn on? Are you staring at a flashing folder with a question mark? Bisconti Computers handles hardware and software problems on Mac computers at our service center at 3065 N Perryville Rd.

We are a local computer service center, not a call center. Your Mac is checked in, diagnosed and repaired by our own technicians in Rockford, and we don’t ship out or outsource our repairs. We support Macs too, from setup questions to software problems. Whether there’s a cost depends on the issue, and we’ll always tell you up front after taking a look.

Bring your Mac and its charger, or check in online.

Mac Problems We Fix

Slow Mac or Spinning Wheel icon

Slow Mac or Spinning Wheel

A Mac that takes forever to start or shows the spinning wheel all day usually has a cause we can find, such as a failing drive, a full disk or a damaged operating system.
Won’t Turn On or Start Up icon

Won’t Turn On or Start Up

No chime, no lights, a black screen or a Mac that starts and shuts off can come from power, logic board, memory or drive problems.
Flashing Folder With a Question Mark icon

Flashing Folder With a Question Mark

Your Mac can’t find its startup system. Stop restarting it, especially if you hear clicking, and bring it in so we can protect your files.
MacBook Screens, Batteries and Spills icon

MacBook Screens, Batteries and Spills

Cracked or dim MacBook screens, batteries that won’t hold a charge or are swelling, and liquid damage.
Pop-Ups and Scam Alerts icon

Pop-Ups and Scam Alerts

Macs aren’t immune to adware, browser hijackers and fake “your Mac is infected” alerts. See virus and malware removal.
Software and Setup Help icon

Software and Setup Help

macOS problems, setup questions, moving files to a new Mac and help with the apps you use every day.

Also own a Windows laptop? See laptop repair in Rockford. Cracked iPhone or iPad? See our iPhone, iPad and cell phone repair page.

We Protect Your Data

Your files are important and often can’t be replaced. We work hard to keep you from losing any data while we repair your Mac, and we can show you simple backup options so you’re protected in the future. If your Mac’s drive has already failed, our data recovery service recovers files from Mac drives, starting with an evaluation.

A note on Apple warranty repairs: Bisconti Computers is not a manufacturer warranty center. If your Mac is still under Apple’s warranty, we can coordinate the warranty repair for you for a fee, or you can contact Apple directly.

How Mac Repair Works at Bisconti

  1. Walk in or check in online. Bring your Mac and its charger during business hours. Walk-ins are always welcome.
  2. Diagnosis. A technician finds the cause of the problem and gives you an honest quote.
  3. You approve the repair. Nothing is repaired without your approval.
  4. Repair and pickup. Some Mac repairs are finished the same day; others take longer. We keep a lot of parts on hand, but some repairs need a part ordered for your model. Repairs carry a warranty of 30 days to 1 year, depending on the repair, under the Bisconti Service Guarantee.

How Much Does Mac Repair Cost?

Diagnostics start at $59. Mac repair costs depend on the model and the problem. A software issue is a different job from a logic board or screen repair, so we don’t post one-size-fits-all prices.

  • Honest quote first. Every repair starts with a diagnostic so we can find the real cause. The diagnostic fee is not applied to the cost of the repair. If you decide to replace your computer with one bought through Bisconti instead, we credit the diagnostic fee toward that new computer.
  • No surprise costs. You hear the price before any work begins, and nothing is repaired until you approve it.
  • Warranty included. 30 days to 1 year, depending on the repair.

Year-Round Care for Macs

Members of the Bisconti Family get year-round care with system monitoring, tune-ups and remote support, and the plans cover Macs as well as PCs. Out of town and need help? With a little help from you, we can securely connect to your Mac through remote support.

Areas Served Around Rockford

Customers bring computers to our shop at 3065 N Perryville Rd from across the Rockford area. Can’t get away? Our on-site technicians visit homes and businesses in the area, and many software problems can be fixed with remote support.

What Rockford Customers Say About Bisconti Computers

Real words from customers in Rockford, Loves Park and Machesney Park, quoted from their Google reviews.

★★★★★

“Impeccable service. They had the requested done within a few days. My laptop had a virus. I asked many people who should I use? They were mentioned in many of the conversations. I went with the crowd which knew the place to go.”

Rose J. · Google review, Oct 2026
Laptop virus removal
★★★★★

“Trent was calm and professional and allayed my fears when he recently fixed issues with my computer. He scanned and cleaned malware and performed a tune-up to get my PC back up and running optimally. … I highly recommend Bisconti Computers.”

Brenda N. · Google review, Sep 2026
Malware removal & PC tune-up
★★★★★

“My gaming PC crashed. I brought it in and they were able to diagnose the problem quickly, save all my data, and get me back up and running. Great communication and service!!!”

Brett M. · Google review, Jul 2026
Gaming PC repair & data saved
★★★★★

“My computer crashed and Bisconti was able to recover all my files. They saved the day!”

Ed S. · Google review, May 2026
Data recovery
★★★★★

“Great service from friendly, knowledgeable people--both in 2019 and this year, when they customized a new Lenovo for me. … if you live in Rockford, IL-- run, don't walk to Bisconti Computers where you will be treated with fairness, kindness and respect. Highly recommend.”

Elizabeth F. · Google review, Mar 2026
Custom Lenovo setup

Quoted word for word from Google reviews of our Rockford shop. Had a repair with us? Leave a review.

Mac Repair FAQ

Do you repair MacBooks and iMacs?

Yes. We repair MacBook, MacBook Air and MacBook Pro laptops as well as iMac, Mac mini and Mac Pro computers.

How much does Mac repair cost?

It depends on the issue, so we tell you up front after taking a look and before any work begins. The diagnostic fee isn’t applied to the repair, but if you replace your computer with one bought through us, we credit it toward the new one.

Are you an Apple warranty center?

No. If your Mac is under Apple’s warranty, we can coordinate the warranty repair for a fee, or you can contact Apple directly.

Will I lose my files?

We work hard to keep your data safe during every repair. If your drive has failed, data recovery starts with an evaluation.

Do Bisconti Family plans cover Macs?

Yes. The plans cover Macs as well as PCs.

Do I need an appointment?

No. Walk-ins are welcome Monday to Friday 9 AM to 5 PM and Saturday 9 AM to 2 PM. You can also check in online before you arrive.

Bring Your Mac to Bisconti Computers

Call (815) 229-8110, check in online, or walk in at 3065 N Perryville Rd, Rockford, IL 61114. Open Monday through Friday 9 to 5 and Saturday 9 to 2.