Laptop Repair in Rockford, IL

Cracked screens, dying batteries, loose charging ports, overheating and laptops that will not start, repaired in-house by local technicians. Family-owned in Rockford since 1994, and walk-ins are welcome.
  • Family-owned since 1994
  • Walk-ins welcome
  • Repairs done in our own shop
  • Mon–Fri 9–5, Sat 9–2
Bisconti Computers badge: over 30 years of laptop and computer repair in Rockford, IL

Fix Your Laptop for a Fraction of the Cost of a New One

Whether your laptop is running slow or not running at all, we can usually get you up and running again. There is often no reason to buy a new computer when you can repair or upgrade the one you already own.

At Bisconti Computers, laptop repair is done right here at our service center at 3065 N Perryville Rd in Rockford. We don’t ship out or outsource our repairs, so your laptop stays with us and you can talk directly with the technician working on it.

Not sure what’s wrong? That’s fine. Bring it in or check in online, describe what’s happening, and we’ll diagnose the problem and explain your options before any repair work begins.

Laptop Problems We Repair

Cracked, Dim or Flickering Screen icon

Cracked, Dim or Flickering Screen

Cracks, lines, wrong colors, dead pixels or a screen that fades to black. Sometimes it’s the panel; sometimes it’s the backlight. See laptop screen repair in Rockford.
Battery That Won’t Hold a Charge icon

Battery That Won’t Hold a Charge

A laptop that dies minutes after you unplug it, or a battery that has swollen and pushed the case out of shape. See laptop battery replacement.
Loose or Broken Charging Port icon

Loose or Broken Charging Port

Only runs on battery, or the plug has to be held at an angle? DC jacks loosen under normal wear and tear, and we repair them.
Keyboard and Touchpad Problems icon

Keyboard and Touchpad Problems

Missing keys, a water spill, keys that pop off, or a cursor that freezes and skips. A keyboard or touchpad replacement can extend your laptop’s life.
Overheating and Shutdowns icon

Overheating and Shutdowns

If your laptop gets hot and shuts itself off, the cooling system may need cleaning and checking, which can save you from a motherboard repair later.
Won’t Turn On, Won’t Boot icon

Won’t Turn On, Won’t Boot

No power, a spinning wheel that never ends or Windows that won’t load can come from a failed drive, bad memory, a corrupt operating system or the motherboard.

Slow laptop, pop-ups or Windows errors? See Windows laptop repair and virus and malware removal. Spilled coffee or a snapped hinge? Bring it in as soon as you can and don’t keep trying to turn a wet laptop on.

Your Files Matter Too

We know your data is important and often can’t be replaced, so we work to keep your files safe during every laptop repair. Clicking noises or “no boot device” messages are common signs of a failing drive, so back up your files now if you can. If a drive has already failed, our data recovery service starts with an evaluation, and we’ll tell you what can be recovered and what it will cost before any recovery work begins.

If a repair isn’t the best value, for example on a very old laptop, we’ll tell you honestly and help you move your files to a new machine.

How Laptop Repair Works at Bisconti

  1. Check in online or walk in. Stop by during business hours with your laptop and charger. Walk-ins are always welcome, and we can usually get your laptop started the same day.
  2. Diagnosis. A technician examines your laptop, finds the cause and gives you an honest quote and your options.
  3. You approve the repair. Nothing is repaired without your approval.
  4. Repair and pickup. We complete the repair in-house. Some laptop repairs are done the same day; others take longer. We keep a lot of parts on hand, but some repairs need a part ordered for your model, and we’ll tell you if yours does. Repairs carry a warranty of 30 days to 1 year, depending on the repair, under the Bisconti Service Guarantee.

Laptop Repair Pricing

Diagnostics start at $59. Every laptop is different. A screen for one model can cost several times more than a screen for another, and some laptops take minutes to open while others have to be completely taken apart. That’s why we don’t post one-size-fits-all prices.

  • Honest quote first. Every repair starts with a diagnostic so we can find the real cause. The diagnostic fee is not applied to the cost of the repair. If you decide to replace your laptop with a computer bought through Bisconti instead, we credit the diagnostic fee toward that new computer.
  • No surprise costs. You hear the price before any work begins, and nothing is repaired until you approve it.
  • Warranty included. 30 days to 1 year, depending on the repair.

Dell, HP, Lenovo, ASUS, Acer and More

We repair Windows laptops from Dell, HP, Lenovo, ASUS, Acer and other brands, from everyday home laptops to business machines and gaming laptops. Your laptop is worked on by experienced, certified techs, not shipped away to a depot. Have a MacBook? We repair those too; see our Mac repair in Rockford page.

Areas Served Around Rockford

Customers bring laptops to our shop at 3065 N Perryville Rd from across the Rockford area. Can’t get away? Our on-site technicians visit homes and businesses in the area, and many software problems can be fixed with remote support.

What Rockford Customers Say About Bisconti Computers

Real words from customers in Rockford, Loves Park and Machesney Park, quoted from their Google reviews.

★★★★★

“Impeccable service. They had the requested done within a few days. My laptop had a virus. I asked many people who should I use? They were mentioned in many of the conversations. I went with the crowd which knew the place to go.”

Rose J. · Google review, Oct 2026
Laptop virus removal
★★★★★

“Trent was calm and professional and allayed my fears when he recently fixed issues with my computer. He scanned and cleaned malware and performed a tune-up to get my PC back up and running optimally. … I highly recommend Bisconti Computers.”

Brenda N. · Google review, Sep 2026
Malware removal & PC tune-up
★★★★★

“My gaming PC crashed. I brought it in and they were able to diagnose the problem quickly, save all my data, and get me back up and running. Great communication and service!!!”

Brett M. · Google review, Jul 2026
Gaming PC repair & data saved
★★★★★

“My computer crashed and Bisconti was able to recover all my files. They saved the day!”

Ed S. · Google review, May 2026
Data recovery
★★★★★

“Great service from friendly, knowledgeable people--both in 2019 and this year, when they customized a new Lenovo for me. … if you live in Rockford, IL-- run, don't walk to Bisconti Computers where you will be treated with fairness, kindness and respect. Highly recommend.”

Elizabeth F. · Google review, Mar 2026
Custom Lenovo setup

Quoted word for word from Google reviews of our Rockford shop. Had a repair with us? Leave a review.

Laptop Repair FAQ

How much does laptop repair cost in Rockford?

It depends on your laptop’s model and the parts it needs, so we give you an honest quote after a diagnosis and before any work begins. The diagnostic fee isn’t applied to the repair, but if you replace your laptop with a computer bought through us, we credit it toward the new one.

How long does a laptop repair take?

It depends on the problem. Some laptop repairs are finished the same day; others take longer. We keep a lot of parts on hand, but some repairs need a part ordered, and we’ll let you know if yours does.

Do I need an appointment?

No. Walk-ins are always welcome Monday to Friday 9 AM to 5 PM and Saturday 9 AM to 2 PM. You can also check in online before you arrive.

Is it worth repairing an older laptop?

Often, yes. Screens, batteries, keyboards, charging ports and cooling problems can usually be fixed for a fraction of the cost of a new laptop. If a repair isn’t worth it, we’ll tell you.

Will I lose my files during the repair?

We work to keep your data safe during every repair. If your drive has failed, our data recovery service starts with an evaluation so you know what can be recovered before any recovery work begins.

Is my laptop repair guaranteed?

Yes. Repairs carry a warranty of 30 days to 1 year, depending on the repair, under the Bisconti Service Guarantee.

Bring Your Laptop to Bisconti Computers

Call (815) 229-8110, check in online, or walk in at 3065 N Perryville Rd, Rockford, IL 61114. Open Monday through Friday 9 to 5 and Saturday 9 to 2.