Laptop Repair in Rockford, IL
- Family-owned since 1994
- Walk-ins welcome
- Repairs done in our own shop
- Mon–Fri 9–5, Sat 9–2
Fix Your Laptop for a Fraction of the Cost of a New One
Whether your laptop is running slow or not running at all, we can usually get you up and running again. There is often no reason to buy a new computer when you can repair or upgrade the one you already own.
At Bisconti Computers, laptop repair is done right here at our service center at 3065 N Perryville Rd in Rockford. We don’t ship out or outsource our repairs, so your laptop stays with us and you can talk directly with the technician working on it.
Not sure what’s wrong? That’s fine. Bring it in or check in online, describe what’s happening, and we’ll diagnose the problem and explain your options before any repair work begins.
Laptop Problems We Repair
Cracked, Dim or Flickering Screen
Battery That Won’t Hold a Charge
Loose or Broken Charging Port
Keyboard and Touchpad Problems
Overheating and Shutdowns
Won’t Turn On, Won’t Boot
Slow laptop, pop-ups or Windows errors? See Windows laptop repair and virus and malware removal. Spilled coffee or a snapped hinge? Bring it in as soon as you can and don’t keep trying to turn a wet laptop on.
Your Files Matter Too
We know your data is important and often can’t be replaced, so we work to keep your files safe during every laptop repair. Clicking noises or “no boot device” messages are common signs of a failing drive, so back up your files now if you can. If a drive has already failed, our data recovery service starts with an evaluation, and we’ll tell you what can be recovered and what it will cost before any recovery work begins.
If a repair isn’t the best value, for example on a very old laptop, we’ll tell you honestly and help you move your files to a new machine.
How Laptop Repair Works at Bisconti
- Check in online or walk in. Stop by during business hours with your laptop and charger. Walk-ins are always welcome, and we can usually get your laptop started the same day.
- Diagnosis. A technician examines your laptop, finds the cause and gives you an honest quote and your options.
- You approve the repair. Nothing is repaired without your approval.
- Repair and pickup. We complete the repair in-house. Some laptop repairs are done the same day; others take longer. We keep a lot of parts on hand, but some repairs need a part ordered for your model, and we’ll tell you if yours does. Repairs carry a warranty of 30 days to 1 year, depending on the repair, under the Bisconti Service Guarantee.
Laptop Repair Pricing
Diagnostics start at $59. Every laptop is different. A screen for one model can cost several times more than a screen for another, and some laptops take minutes to open while others have to be completely taken apart. That’s why we don’t post one-size-fits-all prices.
- Honest quote first. Every repair starts with a diagnostic so we can find the real cause. The diagnostic fee is not applied to the cost of the repair. If you decide to replace your laptop with a computer bought through Bisconti instead, we credit the diagnostic fee toward that new computer.
- No surprise costs. You hear the price before any work begins, and nothing is repaired until you approve it.
- Warranty included. 30 days to 1 year, depending on the repair.
Dell, HP, Lenovo, ASUS, Acer and More
We repair Windows laptops from Dell, HP, Lenovo, ASUS, Acer and other brands, from everyday home laptops to business machines and gaming laptops. Your laptop is worked on by experienced, certified techs, not shipped away to a depot. Have a MacBook? We repair those too; see our Mac repair in Rockford page.
Areas Served Around Rockford
Customers bring laptops to our shop at 3065 N Perryville Rd from across the Rockford area. Can’t get away? Our on-site technicians visit homes and businesses in the area, and many software problems can be fixed with remote support.
- Rockford
- Loves Park
- Machesney Park
- Cherry Valley
- Belvidere
- Roscoe
- Rockton
- South Beloit
- Beloit
- Winnebago
- Durand
- Poplar Grove
What Rockford Customers Say About Bisconti Computers
Real words from customers in Rockford, Loves Park and Machesney Park, quoted from their Google reviews.
“Impeccable service. They had the requested done within a few days. My laptop had a virus. I asked many people who should I use? They were mentioned in many of the conversations. I went with the crowd which knew the place to go.”
Laptop virus removal
“Trent was calm and professional and allayed my fears when he recently fixed issues with my computer. He scanned and cleaned malware and performed a tune-up to get my PC back up and running optimally. … I highly recommend Bisconti Computers.”
Malware removal & PC tune-up
“My gaming PC crashed. I brought it in and they were able to diagnose the problem quickly, save all my data, and get me back up and running. Great communication and service!!!”
Gaming PC repair & data saved
“My computer crashed and Bisconti was able to recover all my files. They saved the day!”
Data recovery
“Great service from friendly, knowledgeable people--both in 2019 and this year, when they customized a new Lenovo for me. … if you live in Rockford, IL-- run, don't walk to Bisconti Computers where you will be treated with fairness, kindness and respect. Highly recommend.”
Custom Lenovo setup
Quoted word for word from Google reviews of our Rockford shop. Had a repair with us? Leave a review.


