Bisconti Computers badge: over 30 years of computer repair for Durand and the Rockford area

Computer Repair in Durand, IL

Computer, laptop and Mac repair for Durand, with remote support and on-site visits when the trip into Rockford does not fit your day. Bisconti Computers has offered computer repair in Rockford, IL since 1994.
  • Rockford-area shop since 1994
  • Remote support available
  • Walk-ins welcome
  • On-site visits in Durand

Computer Help for Durand Without the Guesswork

Durand is a village in northwestern Winnebago County, and a computer problem there usually means deciding whether to make the trip into Rockford. Bisconti Computers gives you three ways to get help: bring it to our shop at 3065 N Perryville Rd, schedule an on-site visit, or start with a secure remote session.

We have repaired computers in the Rockford area since 1994, and we are family-owned, now in our second generation. Repairs are done in our own shop, and you can talk directly with your technician.

A quick call to (815) 229-8110 can often tell you which option makes sense. Pop-ups, slow startup and settings problems can often be handled through remote support. A cracked screen, a dead battery or a failed drive needs hands-on work, in our shop or on site.

Computer Repair Services for Durand

Here are the repairs Durand customers ask about most. Every repair starts with a diagnosis and an honest quote.
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Virus & Malware Removal

Viruses, malware, pop-ups and clean-up after a fake tech-support call. Many of these can start with remote support.
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Laptop Repair

Screens, batteries, keyboards, hinges, charging ports and motherboard repair.
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Windows 11 Upgrade

Windows 11 upgrades for computers that qualify, with your files moved over.
SSD upgrade icon

SSD Upgrade

An SSD can make an older computer start and run much faster.
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Mac Repair

MacBooks and iMacs that are slow, will not start or need new hardware.
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Data Recovery

Every recovery starts with an evaluation, and we tell you what can be recovered and what it will cost before recovery work begins.
FOR BUSINESSES

IT Support for Durand Businesses

For Durand businesses and home offices, we offer small business computer repair, business priority repairs, managed IT services and network solutions. On-site visits and remote support can keep a small office running without extra trips.

Why Durand Customers Choose Bisconti

Local, family-owned and fixing computers in the Rockford area since 1994.
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Over 30 Years Here

We have been fixing computers in the Rockford area since 1994.
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Local & Family-Owned

Two generations of family ownership. You talk with people, not a call center.
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Clear Pricing First

Diagnostics start at $59, and you get an honest quote before any work begins.

How to Get Help from Durand

  1. Call first. Describe the problem at (815) 229-8110, and we will help you decide between remote support, an on-site visit or a shop drop-off.
  2. Remote, on site or in the shop. Software problems can often be handled remotely. Hardware problems need an on-site visit or a trip to our shop.
  3. Diagnosis and quote. Shop walk-ins can often be started the same day, and we will tell you at check-in when to expect our call with what we found and what it will cost.
  4. You approve the repair. Nothing gets repaired until you say so. If you decide to replace your computer with one you buy through us instead of repairing it, we credit the diagnostic fee toward the new computer.
  5. Backed by a guarantee. Repairs carry a warranty of 30 days to 1 year, depending on the repair, and new custom-built computers from Bisconti carry a 2-year warranty. See the Bisconti Service Guarantee and our military and veteran discount.

Remote, On-Site or In the Shop for Durand

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In-Shop Repair

Walk-ins are welcome during business hours, and we can often get your computer started the same day. Bring the computer, its charger and a short note about what it is doing.
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On-Site Service

Durand is in our on-site service area for homes and businesses. On-site work is billed hourly, and we explain the cost before we schedule the visit.
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Remote Support

Many software problems never need the drive. With your permission, a technician connects over a secure session to remove unwanted programs, fix settings or install software while you watch.

Getting to Our Shop from Durand

Our shop is at 3065 N Perryville Rd, Rockford, IL 61114. Tap Get Directions for turn-by-turn directions from Durand in Google Maps.

Get Directions

See our Rockford computer repair shop for hours.

What Rockford Customers Say About Bisconti Computers

Real words from customers in Rockford, Loves Park and Machesney Park, quoted from their Google reviews.

★★★★★

“Impeccable service. They had the requested done within a few days. My laptop had a virus. I asked many people who should I use? They were mentioned in many of the conversations. I went with the crowd which knew the place to go.”

Rose J. · Google review, Oct 2026
Laptop virus removal
★★★★★

“Trent was calm and professional and allayed my fears when he recently fixed issues with my computer. He scanned and cleaned malware and performed a tune-up to get my PC back up and running optimally. … I highly recommend Bisconti Computers.”

Brenda N. · Google review, Sep 2026
Malware removal & PC tune-up
★★★★★

“My gaming PC crashed. I brought it in and they were able to diagnose the problem quickly, save all my data, and get me back up and running. Great communication and service!!!”

Brett M. · Google review, Jul 2026
Gaming PC repair & data saved
★★★★★

“My computer crashed and Bisconti was able to recover all my files. They saved the day!”

Ed S. · Google review, May 2026
Data recovery
★★★★★

“Great service from friendly, knowledgeable people--both in 2019 and this year, when they customized a new Lenovo for me. … if you live in Rockford, IL-- run, don't walk to Bisconti Computers where you will be treated with fairness, kindness and respect. Highly recommend.”

Elizabeth F. · Google review, Mar 2026
Custom Lenovo setup

Quoted word for word from Google reviews of our Rockford shop. Had a repair with us? Leave a review.

Durand Computer Repair FAQ

Do I have to drive to Rockford for a repair?

Not always. Many software problems can be fixed through a secure remote session, and Durand is in our on-site service area. Hardware repairs such as screens, batteries and failed drives need an on-site visit or a trip to our shop.

Where is your shop, and how do I get directions from Durand?

Our shop is at 3065 N Perryville Rd, Rockford, IL 61114. Use the Get Directions button on this page for turn-by-turn directions from your Durand address in Google Maps.

Do you make on-site visits in Durand?

Yes. Durand is in our on-site service area for homes and businesses. On-site work is billed hourly, and we explain the cost before we schedule the visit. Call (815) 229-8110 to set it up.

How much does computer repair cost?

Diagnostics start at $59, and you get an honest quote before any work begins. Nothing is repaired until you approve it. If you decide to replace your computer with one you buy through us instead of repairing it, we credit the diagnostic fee toward the new computer.

What are your hours?

Monday through Friday 9:00 AM to 5:00 PM and Saturday 9:00 AM to 2:00 PM. We are closed on Sunday.

Get Your Durand Computer Repair Started

Call (815) 229-8110 to talk through remote, on-site or shop service, check in online, or stop by 3065 N Perryville Rd.