Virus & Malware Removal in Rockford, IL
- Family-owned since 1994
- Walk-ins welcome
- Cleaned in our own shop
- Mon–Fri 9–5, Sat 9–2
Virus Removal, Detection and Prevention
Bisconti Computers provides virus and malware removal in Rockford, IL, along with detection and, most importantly, prevention. Your computer is cleaned in-house at our service center at 3065 N Perryville Rd. We don’t ship out or outsource our repairs.
Viruses can do anything from stealing your personal or business information to slowing your system to the point of being unusable. We remove viruses, malware, spyware and adware, then work to restore your computer’s security and performance.
Bring your computer in, or check in online. If you think you’ve been scammed, read the section below before you do anything else.
Signs Your Computer Has a Virus or Malware
Fake Virus Warnings
Pop-Ups and Browser Changes
Sudden Slowness
Programs Acting on Their Own
Strange Messages From You
Updates and Wi-Fi Failing
Not sure it’s a virus? Windows corruption causes many of the same symptoms. See Windows laptop repair.
Fake Pop-Ups and Tech-Support Scams
Fake virus alerts are usually part of a scam. The goal is to convince you that your computer is infected so you’ll call a phone number, let a stranger connect to your computer or pay for a fake fix. Microsoft, Apple and your bank won’t put a phone number in a pop-up and ask you to call.
If you see one: don’t call the number, don’t let anyone connect to your computer, and keep your credit card tucked away. Close the browser or turn the computer off and bring it in.
If you already called or paid: call your bank or card company as soon as possible. If you gave someone remote access, stop using the computer for banking, change your important passwords from a different device and bring the computer in so we can check it and remove anything that was installed.
How Virus Removal Works at Bisconti
- Bring it in or check in online. Walk-ins are always welcome, and we can usually get your computer started the same day.
- Diagnosis. A technician confirms what is causing the problem and gives you an honest quote.
- You approve the work. Nothing is done without your approval.
- Clean-up and prevention. We remove the infection, check for leftovers and help you stay protected. Some clean-ups are finished the same day; others take longer. Repairs carry a warranty of 30 days to 1 year, depending on the repair, under the Bisconti Service Guarantee.
How Much Does Virus Removal Cost?
Diagnostics start at $59. The cost depends on how deep the infection goes and whether Windows has been damaged, so we don’t post one-size-fits-all prices.
- Honest quote first. Every repair starts with a diagnostic so we can find the real cause. The diagnostic fee is not applied to the cost of the repair. If you decide to replace your computer with one bought through Bisconti instead, we credit the diagnostic fee toward that new computer.
- No surprise costs. You hear the price before any work begins, and nothing is done until you approve it.
- Warranty included. 30 days to 1 year, depending on the repair.
Staying Protected After a Clean-Up
The best virus removal is the infection you never get. Keep Windows and your browser updated, be careful with email attachments and links, and never give remote access to someone who contacted you first. If your computer is still running Windows 10, see our Windows 11 upgrade page, because unsupported systems get fewer security fixes. If files have been encrypted or deleted, our data recovery service may help.
Areas Served Around Rockford
Customers bring computers to our shop at 3065 N Perryville Rd from across the Rockford area. Can’t get away? Our on-site technicians visit homes and businesses in the area, and many software problems can be fixed with remote support.
- Rockford
- Loves Park
- Machesney Park
- Cherry Valley
- Belvidere
- Roscoe
- Rockton
- South Beloit
- Beloit
- Winnebago
- Durand
- Poplar Grove
What Rockford Customers Say About Bisconti Computers
Real words from customers in Rockford, Loves Park and Machesney Park, quoted from their Google reviews.
“Impeccable service. They had the requested done within a few days. My laptop had a virus. I asked many people who should I use? They were mentioned in many of the conversations. I went with the crowd which knew the place to go.”
Laptop virus removal
“Trent was calm and professional and allayed my fears when he recently fixed issues with my computer. He scanned and cleaned malware and performed a tune-up to get my PC back up and running optimally. … I highly recommend Bisconti Computers.”
Malware removal & PC tune-up
“My gaming PC crashed. I brought it in and they were able to diagnose the problem quickly, save all my data, and get me back up and running. Great communication and service!!!”
Gaming PC repair & data saved
“My computer crashed and Bisconti was able to recover all my files. They saved the day!”
Data recovery
“Great service from friendly, knowledgeable people--both in 2019 and this year, when they customized a new Lenovo for me. … if you live in Rockford, IL-- run, don't walk to Bisconti Computers where you will be treated with fairness, kindness and respect. Highly recommend.”
Custom Lenovo setup
Quoted word for word from Google reviews of our Rockford shop. Had a repair with us? Leave a review.
Virus and Malware Removal FAQ
I got a pop-up saying my computer is infected. Is it real?
I let a scammer into my computer. What should I do?
Will I lose my files?
How much does virus removal cost?
Can you remove a virus remotely?
Do I need an appointment?
Related Services in Rockford
Windows Laptop Repair
Data Recovery
Windows 11 Upgrade
Need something else? See our main page for computer repair in Rockford, IL.