Bisconti Computers badge: over 30 years of computer repair for Poplar Grove and the Rockford area

Computer Repair in Poplar Grove, IL

Laptop, desktop and Mac repair for Poplar Grove homes and home offices, from a family-owned shop that has offered computer repair in Rockford, IL since 1994.
  • Rockford-area shop since 1994
  • Talk directly to your technician
  • Walk-ins welcome
  • On-site visits in Poplar Grove

Computer Repair for Poplar Grove Homes and Home Offices

Poplar Grove is a Boone County village along IL-173, northeast of Rockford. Bisconti Computers serves Poplar Grove from our shop at 3065 N Perryville Rd in Rockford.

We have repaired computers in the Rockford area since 1994, and the business is family-owned, now in its second generation. Your computer is repaired in our own shop, and you can talk directly with the technician working on it.

For households that work from home, a dead laptop or a dropping network is more than an annoyance. We help Poplar Grove customers with laptop and desktop repairs, Windows 11 upgrades, SSD upgrades for slow computers, and home and small-office networks.

What We Fix for Poplar Grove Customers

Every repair starts with a diagnosis and an honest quote. Here are the services Poplar Grove customers ask about most.
Laptop repair icon

Laptop Repair

Screens, batteries, keyboards, hinges, charging ports and motherboard repair.
Windows 11 upgrade icon

Windows 11 Upgrade

We check whether your computer can run Windows 11, handle the upgrade and move your files, or talk through options.
SSD upgrade icon

SSD Upgrade

Replace a slow hard drive with a solid-state drive for faster startups.
Virus and malware removal icon

Virus & Malware Removal

Viruses, malware, pop-ups and clean-up after a fake tech-support call.
Business computer repair icon

Small Business Computer Repair

Workstation repair and troubleshooting for home offices and small businesses.
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Data Recovery

Every recovery starts with an evaluation, and we tell you what can be recovered and what it will cost before recovery work begins.
FOR BUSINESSES

IT Support for Poplar Grove Businesses

For Poplar Grove businesses and home offices, we provide small business computer repair, business priority repairs, managed IT services and network solutions for wired and wireless setups.

Why Poplar Grove Chooses Bisconti

Repairs stay in our shop, and you can always talk with your technician.
Over 30 years of experience icon

Over 30 Years Here

We have served the Rockford area since 1994.
Local Rockford-area shop icon

Local & Family-Owned

Two generations of family ownership. You talk with people, not a call center.
Honest pricing icon

Clear Pricing First

Diagnostics start at $59, and you get an honest quote before any work begins.

How a Poplar Grove Repair Works

  1. Come in or call. No appointment is needed during business hours. Questions first? Call (815) 229-8110.
  2. Check in with a technician. Bring your charger and any passwords we may need to test the repair. For work computers, tell us what software you rely on.
  3. Diagnosis and quote. Walk-ins can often be started the same day, and we will tell you at check-in when to expect our call with what we found and what it will cost.
  4. You approve the work. Nothing gets repaired until you approve it. If you decide to replace your computer with one you buy through us instead of repairing it, we credit the diagnostic fee toward the new computer.
  5. Backed by a guarantee. Repairs carry a warranty of 30 days to 1 year, depending on the repair, and new custom-built computers from Bisconti carry a 2-year warranty. See the Bisconti Service Guarantee and our military and veteran discount.

In the Shop, On-Site or Remote for Poplar Grove

In-shop repair icon

In-Shop Repair

Walk-ins are welcome during business hours, and we can often get your computer started the same day.
On-site service icon

On-Site Service

Poplar Grove is in our on-site service area. A home-office desktop, a printer or a Wi-Fi network is often easier to fix where it lives. On-site work is billed hourly, and we explain the cost before we schedule the visit.
Remote support icon

Remote Support

For software problems, remote support lets a technician connect securely, with your permission, and fix the problem while you watch.

Directions from Poplar Grove to 3065 N Perryville Rd

Our shop is at 3065 N Perryville Rd, Rockford, IL 61114. Tap Get Directions for turn-by-turn directions from Poplar Grove in Google Maps.

Get Directions

See our Rockford computer repair shop for hours.

What Rockford Customers Say About Bisconti Computers

Real words from customers in Rockford, Loves Park and Machesney Park, quoted from their Google reviews.

★★★★★

“Impeccable service. They had the requested done within a few days. My laptop had a virus. I asked many people who should I use? They were mentioned in many of the conversations. I went with the crowd which knew the place to go.”

Rose J. · Google review, Oct 2026
Laptop virus removal
★★★★★

“Trent was calm and professional and allayed my fears when he recently fixed issues with my computer. He scanned and cleaned malware and performed a tune-up to get my PC back up and running optimally. … I highly recommend Bisconti Computers.”

Brenda N. · Google review, Sep 2026
Malware removal & PC tune-up
★★★★★

“My gaming PC crashed. I brought it in and they were able to diagnose the problem quickly, save all my data, and get me back up and running. Great communication and service!!!”

Brett M. · Google review, Jul 2026
Gaming PC repair & data saved
★★★★★

“My computer crashed and Bisconti was able to recover all my files. They saved the day!”

Ed S. · Google review, May 2026
Data recovery
★★★★★

“Great service from friendly, knowledgeable people--both in 2019 and this year, when they customized a new Lenovo for me. … if you live in Rockford, IL-- run, don't walk to Bisconti Computers where you will be treated with fairness, kindness and respect. Highly recommend.”

Elizabeth F. · Google review, Mar 2026
Custom Lenovo setup

Quoted word for word from Google reviews of our Rockford shop. Had a repair with us? Leave a review.

Poplar Grove Computer Repair FAQ

Where is your shop, and how do I get directions from Poplar Grove?

Our shop is at 3065 N Perryville Rd, Rockford, IL 61114. Use the Get Directions button on this page for turn-by-turn directions from your Poplar Grove address in Google Maps.

Do you make on-site visits in Poplar Grove?

Yes. Poplar Grove is in our on-site service area for homes and businesses. On-site work is billed hourly, and we explain the cost before we schedule the visit. Call (815) 229-8110 to set it up.

Can you upgrade my computer to Windows 11?

We can check whether your computer meets the requirements for Windows 11, handle the upgrade and move your files. If your computer cannot run it, we will explain your options.

How much does computer repair cost?

Diagnostics start at $59, and you get an honest quote before any work begins. Nothing is repaired until you approve it. If you decide to replace your computer with one you buy through us instead of repairing it, we credit the diagnostic fee toward the new computer.

Can you fix my computer remotely?

Many software problems, such as pop-ups, unwanted programs, slow startup and settings issues, can be fixed through a secure remote session. Hardware problems need to come into the shop or need an on-site visit.

Get Your Poplar Grove Computer Repair Started

Call (815) 229-8110, check in online, or bring your computer to 3065 N Perryville Rd. Open Monday through Friday 9 to 5 and Saturday 9 to 2.