Small Business Computer Repair in Rockford, IL

When a computer at the front desk goes down or the network keeps dropping, your business stops. Bisconti Computers keeps Rockford-area offices, shops and home-based businesses running with repairs, on-site visits and IT support. Family-owned since 1994.
  • Family-owned since 1994
  • Business priority repairs
  • On-site and remote help
  • Mon–Fri 9–5, Sat 9–2
Bisconti Computers badge: over 30 years of business computer repair in Rockford, IL

Computer Repair and IT Support for Rockford Businesses

Small businesses don’t have time to wait on a mail-in repair or a call center. Bisconti Computers has repaired computers for Rockford-area businesses since 1994, and the technicians who check in your computer are the same people who fix it, here at 3065 N Perryville Rd.

Bring a computer to the shop, have one of our on-site technicians come to you, or get help over a secure remote support session. For time-critical problems, ask about business priority repairs.

How We Help Small Businesses

Business Priority Repairs icon

Business Priority Repairs

When a key computer is down, priority service helps get your business back up and running.
On-Site Service icon

On-Site Service

Desktops, printers and network equipment are often easier to fix where they live. On-site work is billed hourly, and we explain the cost before we schedule the visit.
Managed IT Services icon

Managed IT Services

Ongoing care for your computers so problems are caught early and your team can stay focused on customers.
Network Solutions icon

Network Solutions

Wired and wireless networks that keep dropping, slow Wi-Fi and new office setups.
Virus and Scam Clean-Up icon

Virus and Scam Clean-Up

Malware, fake pop-ups and tech-support scams that put business data at risk. See virus removal.
Data Recovery and Servers icon

Data Recovery and Servers

Failed drives and RAID server recoveries, with priority service for time-critical business data.

Business laptops with Windows problems? See Windows laptop repair. Still running Windows 10 workstations? See Windows 11 upgrades.

Planning for Windows 10 End of Support

Windows 10 reached end of support on October 14, 2025. Microsoft’s consumer Extended Security Updates program isn’t available for domain-joined or centrally managed business computers, so businesses need their own plan. We can check which of your computers can move to Windows 11, which need upgrades and which should be replaced. See our Windows 11 upgrade page.

If you’d like a second opinion on how your office technology is set up, ask about a free consultation.

How Business Computer Repair Works

  1. Call or walk in. Call (815) 229-8110 to talk about the problem, schedule an on-site visit or bring the computer to our shop.
  2. Diagnosis. A technician finds the cause and gives you an honest quote and your options.
  3. You approve the work. Nothing is repaired without your approval.
  4. Repair and follow-up. We complete the repair in the shop, on site or remotely. Some repairs are done the same day; others need a part ordered. Repairs carry a warranty of 30 days to 1 year, depending on the repair, under the Bisconti Service Guarantee.

How Business Repair Pricing Works

Diagnostics start at $59. Business repairs vary from a quick software fix to a server recovery, so we don’t post one-size-fits-all prices. On-site work is billed hourly, and we explain the cost before we schedule the visit.

  • Honest quote first. Every repair starts with a diagnostic so we can find the real cause. The diagnostic fee is not applied to the cost of the repair. If you decide to replace your computer with one bought through Bisconti instead, we credit the diagnostic fee toward that new computer.
  • No surprise costs. You hear the price before any work begins, and nothing is repaired until you approve it.
  • Warranty included. 30 days to 1 year, depending on the repair.

Beyond Repairs: AI Automation for Local Businesses

Bisconti also helps local businesses put technology to work. Our AI automation for Rockford businesses service builds systems that take repetitive tasks off your team’s plate. Ask about a free consultation.

Businesses We Serve Around Rockford

We work with offices, shops and home-based businesses across the Rockford area. Our on-site technicians visit businesses in the area, and many software problems can be fixed with remote support.

What Rockford Customers Say About Bisconti Computers

Real words from customers in Rockford, Loves Park and Machesney Park, quoted from their Google reviews.

★★★★★

“Impeccable service. They had the requested done within a few days. My laptop had a virus. I asked many people who should I use? They were mentioned in many of the conversations. I went with the crowd which knew the place to go.”

Rose J. · Google review, Oct 2026
Laptop virus removal
★★★★★

“Trent was calm and professional and allayed my fears when he recently fixed issues with my computer. He scanned and cleaned malware and performed a tune-up to get my PC back up and running optimally. … I highly recommend Bisconti Computers.”

Brenda N. · Google review, Sep 2026
Malware removal & PC tune-up
★★★★★

“My gaming PC crashed. I brought it in and they were able to diagnose the problem quickly, save all my data, and get me back up and running. Great communication and service!!!”

Brett M. · Google review, Jul 2026
Gaming PC repair & data saved
★★★★★

“My computer crashed and Bisconti was able to recover all my files. They saved the day!”

Ed S. · Google review, May 2026
Data recovery
★★★★★

“Great service from friendly, knowledgeable people--both in 2019 and this year, when they customized a new Lenovo for me. … if you live in Rockford, IL-- run, don't walk to Bisconti Computers where you will be treated with fairness, kindness and respect. Highly recommend.”

Elizabeth F. · Google review, Mar 2026
Custom Lenovo setup

Quoted word for word from Google reviews of our Rockford shop. Had a repair with us? Leave a review.

Small Business Computer Repair FAQ

Do you come to our office?

Yes. Our on-site technicians visit businesses in the Rockford area. On-site work is billed hourly, and we explain the cost before we schedule the visit.

Do you offer priority service for businesses?

Yes. Ask about business priority repairs when a key computer is down.

Can you manage our computers on an ongoing basis?

Yes. Our managed IT services provide ongoing care so problems are caught early.

How much does business computer repair cost?

It depends on the problem, so we quote before any work begins. The diagnostic fee isn’t applied to the repair, but if you replace your computer with one bought through us, we credit it toward the new one.

Can you help with our network?

Yes. We set up and repair wired and wireless networks for small offices.

Can you help our business plan for Windows 10 end of support?

Yes. We can check which computers can move to Windows 11 and which need upgrades or replacement.

Keep Your Business Running

Call (815) 229-8110, check in online, or walk in at 3065 N Perryville Rd, Rockford, IL 61114. Open Monday through Friday 9 to 5 and Saturday 9 to 2.